These Terms of Service (“Terms”) govern your access to and use of the website and services of Dr. Sarah Penney | Naturopathic Dr, In Hamilton ("we," "our," "us"). By accessing or using our website and services, you agree to comply with and be bound by these Terms. Please read these Terms carefully before using our website or engaging in our services.

 

1. Acceptance of Terms

By accessing or using our website, you agree to be bound by these Terms, our Privacy Policy, and any other legal notices or conditions published on the website. If you do not agree to these Terms, you must not access or use our website or services. We reserve the right to modify these Terms at any time, and such changes will become effective immediately upon posting on this page. Your continued use of the website will constitute acceptance of the modified Terms.

 

2. Services Provided

We offer naturopathic services in the following areas:

• Stress & Anxiety Management

• Digestive Health Solutions

• Skin Condition Treatments

• Hormone Balance & Menopause

• Weight Management

• Lab Testing

Our services are designed to provide holistic care and wellness solutions. All consultations, advice, and treatments are based on naturopathic principles and should not replace conventional medical treatment unless advised by a licensed healthcare professional.

 

3. Eligibility

You must be at least 18 years of age to use this website and the services we offer. If you are under 18, you may only access the website or use the services with the consent and involvement of a parent or legal guardian. The website and services are intended for users located in Canada, and we do not represent or warrant that the content or services available are appropriate or available for use in other locations.

 

4. Medical Disclaimer

Our naturopathic services are not intended to diagnose, treat, cure, or prevent any disease unless otherwise stated. The information provided on our website or during consultations is not intended as a substitute for professional medical advice. You should always seek the advice of your healthcare provider with any questions regarding medical conditions or treatments.

 

5. Appointment Booking and Third-Party Platforms

Appointments for our services can be booked through our third-party provider, Jane App, accessible at https://hamiltonhealthandwellness.janeapp.com/#/staff_member/9. By booking an appointment, you agree to the terms and conditions of Jane App, which operates independently of our website. We are not responsible for any errors, issues, or disputes arising from the use of this third-party service.

 

6. Payment Terms

Payment for services is required at the time of booking or as specified during the consultation. All fees are stated in Canadian dollars unless otherwise specified. We do not offer refunds for services rendered, except as required by law. If you fail to attend a scheduled appointment without providing adequate notice (as specified during the booking process), you may be subject to a cancellation fee.

 

7. User Obligations

When using our website and services, you agree to:

• Provide accurate and complete personal information.

• Refrain from using our website for unlawful purposes or in a way that could damage, disable, or impair our services.

• Not impersonate another person or entity, or otherwise misrepresent your identity.

• Maintain the confidentiality of your login credentials (if applicable) and notify us immediately of any unauthorized use of your account.

 

8. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Dr. Sarah Penney or its licensors and is protected by intellectual property laws. You may not reproduce, modify, distribute, or otherwise exploit any content without express written permission. Unauthorized use of any content may violate copyright, trademark, and other laws and result in legal liability.

 

9. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the website or services, even if we have been advised of the possibility of such damages. This includes, but is not limited to, damages for personal injury, loss of data, or any other losses incurred as a result of using or being unable to use the website or services.

 

10. Indemnification

You agree to indemnify, defend, and hold harmless Dr. Sarah Penney, her officers, employees, and affiliates from and against any claims, damages, liabilities, costs, and expenses, including legal fees, arising from your use of the website, your violation of these Terms, or your violation of any third-party rights, including intellectual property rights.

 

11. Privacy Policy

We take your privacy seriously. Please refer to our [Privacy Policy] for details on how we collect, use, and protect your personal information. By using our website and services, you consent to the collection and use of your information as described in the Privacy Policy.

 

12. Termination

We reserve the right to terminate or suspend your access to the website and services, without prior notice or liability, for any reason, including but not limited to your breach of these Terms. Upon termination, your right to use the website will cease immediately. Any provisions of these Terms that are intended to survive termination, including but not limited to indemnity, limitations of liability, and intellectual property rights, will continue in effect.

 

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Ontario, Canada, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located within Ontario for the resolution of any disputes arising from or related to these Terms or your use of the website and services.

 

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

 

15. Changes to the Terms

We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page, and the “Effective Date” at the top will reflect the date of the most recent update. We encourage you to review these Terms periodically to stay informed about any changes. Your continued use of the website and services after the changes are made will signify your acceptance of the modified Terms.

 

16. Contact Information

If you have any questions about these Terms or our services, please contact us at:

• Tel: (905) 389-3395

• Email: Sarah.PenneyND@gmail.com

• Address: 865 Upper James St., Unit #3, Hamilton, ON